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POPULAR QUESTIONS
We have listed our most popular questions below. If you have any questions not listed here or need further clarification on a question, please call or message us! Telephone 813-849-3938 Email- [email protected] |
Does Divorce Horse offer services for other family law situations?
We do! Besides divorces of every kind, we handle the following situations: name changes for adults and for minor children, child custody for those who were never married, child support modifications to lower or increase support, step-parent adoptions for minors or adults, and military deployment custody.
Can I come into your office to discuss my case in person?
We have not conducted business in the office for several years now. Our staff is busy concentrating on phone calls, emails, and typing up documents. Sending your paperwork through Priority Mail instead of you coming into our office helps to keep our overhead expenses down by avoiding hiring more staff. This helps us keep our prices so low!
Do I have to have a PayPal account to pay on the website?
No, when you are at the page that takes your payment, it does ask you to sign into your PayPal account but you can click "pay with debit or credit card" right under that login, bypassing PayPal. And if you are having trouble, you can always call our office and make your payment over the phone.
What is your refund policy?
We have a very strict NO REFUND policy. Should you choose to cancel your order and not use our services, we do give a full credit and it is transferrable.
Are you open on weekends?
Yes! We are open on Saturdays from 9am - 6pm.
Do you have a payment plan?
Yes, we do! Our payment plan allows you to pay any amount down and to pay as much as you can until you are paid in full! The only stipulation is that we do not start your paperwork until your last payment is made.
Additionally, PayPal is now offering PAY IN 4. This option of breaking your payments up into 4 equal payments will be available for you to apply for once you start the checkout process of the package of your choice.
Can I get a free consultation?
Yes! Call anytime and we would be happy to help you figure out which of our packages are best for your situation.
How do I start?
You start by making your payment for the package you have chosen. You can pay here on our website on the BUY NOW page or you can call our office to make your payment over the phone. Once you have made your payment, we will be in contact with you to find out which forms you have selected and to gather factual information needed from you to proceed.
What locations does Divorce Horse service?
We are based in Florida but we also offer documents for many other states including: Arizona, Maine, Ohio, and Illinois. If your state is not listed, reach out to us as we may still be able to assist you.
Are there any additional fees that might need to be paid?
Most of our clients fall under the "low income" guidelines which allows us to give you a special form that gets your court fees completely or mostly waived, depending on what county you live in. So as long as your income is not too high, you will only pay your package fee. Feel free to reach out to us if you need help determining if the court will consider your income low.
Is it wise to represent myself?
Not every legal situation requires the services of an attorney. Sometimes the situation can be resolved simply by filling in and filing the proper legal forms. Sometimes the facts or details of a case are so "typical" or "common" that handling the matter on your own is simple, timely and cost-effective.
In these types of situations, Divorce Horse can help.
In every state in the U.S., individuals are permitted to represent themselves and to handle their own legal issues without the assistance of a lawyer.
Representing yourself in any type of legal matter without the benefit of legal counsel is referred to as acting "Pro Se". Pro Se, which literally means "on one's own behalf" -- you choose to act on your own without hiring an attorney.
Pro se representation has been a valid option since the legal system was first created in this country, and is used every day by thousands of average people.
This is not to suggest that every person is capable of handling their own legal situations, nor that every legal situation is best handled pro se. Issues that require intensive litigation or negotiation or complex business transactions are all cases are where it is best to find and consult a qualified attorney.
Further, non-lawyers cannot act for or on behalf of any other person, or even represent a corporation or limited liability company that they own; to represent another person or legal entity, one must be a licensed attorney.
However, everyday people looking to resolve common legal issues by filing the appropriate documents can achieve the same results as they would with a lawyer. Of equal importance, those persons can save themselves hundreds -- if not thousands -- of dollars in the process!
